Ilse Janssenswillen, Els Maris and Yves Van Nuland, Alleen had ik het niet gekund, OWL Press, 2023.

Yves Van Nuland and Grace Duffy, Validating a Best Practice: A Tool for Improvement and Benchmarking, BEST-method, Published by Routledge, Taylor & Francis, Productivity Press (USA) (2020), 258 pages. ISBN: 9780367443917 (pbk) (frontpage).

Editor-in-chief and publisher of the book “Excellent, A guide for the implementation of the EFQM Excellence model (Excellent 2000 was edited in English, French, German and Dutch).


Articles in the domain of TQM in national and international journals

Yves Van Nuland and Grace L. Duffy, Testing AI for TQM_Quality Magazine_2024_Vol 63 No2

Yves Van Nuland and Grace L. Duffy, Assessment of a Best Practice, The goal is to achieve excellent results. Quality Magazine, May 2021, Volume 20, Number 5 (8 pages)

Yves Van Nuland and Grace Duffy, Professional Process Management,  The Quality Management Forum, Winter 2019, vol 45, number 4 (2019) p1-11

Afaq Ahmed and Yves Van Nuland, The role of strategy in the Operational Excellence journey, Quality Magazine (2017)

Szabolcs Szigeti, Yves Van Nuland and Martin van den Boom, Health Systems Governance, Overview of concepts and terms, WHO Conference Barcelona, 13-19 October 2016 (40 pages)

Afaq F. Ahmed and Yves Van Nuland, How to Assess Your Organization’s Quality Culture, Quality Digest, 2016

Yves Van Nuland, Development of a preventive mindset (Dutch), Kluwer, Handbook of Process techniques and –engineering (issue 100) 2016, p 79 – 94

Yves Van Nuland, Impact of company culture and leadership on the decision process. How to achieve to take better decisions? (Dutch) in Handbook of Process techniques and -engineering (issue 88) Editor Kluwer (2013), p 97- 115

Yves Van Nuland, Do you have doubts about the measurement results too? Quality Engineering 6(1), 99-113 (1993)

Yves Van Nuland, ISO 9002 and the Circle Technique, Quality Engineering, 5(2), 269-291 (1992-93) 

Blog (dutch)

Result Based Management Method

This is a dashboard with KPI’s (key performance indicators) for leaders (top management and middle management). Through a deployment of the objectives to lower levels in the organization a more systematic management of all parameters is achieved. This approach visualizes results. Through a structured approach the results are achieved step by step. It is also a technique that ensures everyone to take his responsibility, to behave accountable, to translate and to deploy the strategy of the organization in a series of indicators and results.